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Gotham Gazette

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Citizens Union
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  • Push for a Better Mayor's Management Report Continues

    311-cust-serv 


    The City Council’s Committee on Governmental Operations held an oversight hearing on Wednesday to evaluate the structure and content of two annual city reports that measure everything from the wait times on 311 calls and the conditions of city parks to the number of unsheltered homeless people and traffic crashes in the city each year. These key performance indicators help the City Council and the public keep city agencies and offices accountable. Those agencies, in turn, rely on these reports to improve their policies and functioning.

    The administration

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